Privacy policy

At Oque, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect
We collect the following types of information:

a. Personal Information

Name
Email address
Shipping and billing addresses
Phone number
Payment details (processed securely and not stored on our servers)
b. Non-Personal Information

Browser type and version
IP address
Pages visited on our website
Time spent on the website
2. How We Use Your Information
We use the information collected for the following purposes:

To process and deliver your orders.
To improve your shopping experience on our website.
To send you updates, offers, and promotional materials (only if you opt in).
To respond to your inquiries and provide customer support.
To analyze website performance and enhance our services.
3. Cookies and Tracking Technologies
Our website uses cookies to:

Improve functionality and user experience.
Track website usage for analytics.
Facilitate advertising and retargeting campaigns.
You can manage cookie preferences in your browser settings.

4. Sharing Your Information
We value your trust and do not sell or rent your personal information. However, we may share your data in the following cases:

With service providers: To process payments, ship orders, and manage email communications.
For legal compliance: To comply with legal obligations or protect our rights.
5. Data Security
We implement robust security measures to protect your data, including:

SSL encryption for secure transactions.
Regular audits of our systems and practices.
Limited access to your personal information, granted only to authorized personnel.
6. Your Rights
You have the right to:

Access and review your personal data.
Request corrections or updates to your information.
Opt out of receiving promotional emails by clicking “Unsubscribe” at the bottom of any email.
Request deletion of your personal data by contacting us at [insert email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date noted at the top.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@oque.in